Introduction to masardubai.com's Data Protection Guidelines

Greetings and welcome to masardubai.com!

This Data Protection Guidelines document explains how we handle any personal information, including payment details and other data we gather from you or alternative sources, or that you supply to us ("Data"), in relation to your utilization of masardubai.com (the "Site"), offerings, and applications (collectively, the "Offerings"). We understand the significance you attribute to your Data, and we are dedicated to safeguarding and respecting your privacy. We kindly request that you carefully review the following to comprehend our practices regarding your Data. By utilizing our Offerings, you consent to the management of your Data as outlined in these Data Protection Guidelines. In this document, "we," "our," "us," or "Masar Dubai" refer to Masar Dubai. "User" or "you" refer to you as an individual or legal entity, as applicable.

Data We Might Collect

We may gather and process the following data about you:

• Information provided when completing forms on our Site, including registration details, subscription information, posted content, or additional service requests.
• Data supplied when participating in contests or promotions via our Site, or when providing reviews, testimonials, or feedback.
• Information shared when reporting issues with our Site.
• Communication records if you contact us.
• General, aggregated, demographic, and non-personal Data.
• Transaction details and order fulfillment information.
• Computer-related information, such as IP address, operating system, browser type, and internet usage patterns (collected through technologies like cookies, tracking pixels, web beacons, etc., collectively referred to as "Trackers").
• Email addresses from third parties, if you've permitted them to share your Data with us.
• Any additional Data we deem necessary to enhance your Site experience.

Utilization of Your Data

We may employ Data other than payment card details in the following ways:

• To provide requested information, products, or services, or those we believe may interest you, with your consent.
• To offer location-based services, including tailored advertising, search results, and personalized content.
• To fulfill contractual obligations between you and another entity using our Site or between you and us.
• To improve our Offerings and deliver a more personalized service.
• To optimize content presentation for you and your device.
• To inform you about changes to our Offerings.
• For any other purpose we consider necessary to enhance your Site experience.
• To manage and administer our incentive programs, fulfill incentive requests, and facilitate your participation in promotions.

Potential Recipients of Your Data

We share your Data only as described below and with entities that follow practices at least as protective as those outlined in these guidelines:

• Service Providers: We disclose personal data to organizations that perform services for our transactions, such as delivery companies and other service providers requiring personal data for efficient process implementation related to this website.
• Social Media: We maintain channels on some social media platforms to inform, assist, and engage with customers. We monitor comments about us on these channels to improve our services.
• Business Transfers: In the event of an acquisition, customer information will be among the transferred assets.
• Legal Compliance and Protection: We may release account and other Data when necessary to comply with the law, protect our users' rights, property, or safety, and for fraud protection and credit risk reduction.

Data Storage

Your Data may be transferred to and stored at a location within the UAE. It may be processed by staff in the UAE who work for us or our suppliers. We will retain your Data as long as necessary to fulfill the purposes indicated in these guidelines or as required by law.

Security Measures

We implement commercially reasonable technical, administrative, and physical safeguards to protect your Data, including encryption technology and firewall systems. Only authorized personnel who need to know your Data in connection with their services are allowed access.

Accessing and Modifying Your Data

You can access and update a range of information about your account and interactions with the Site. Our system uses cookies to enhance your user experience. You may disable cookies in your browser settings, but this may affect Site functionality.

Changes to These Guidelines

As our business evolves, our Data Protection Guidelines may need to change. We will post the current version on the Site, and each change will be effective upon posting or on the designated effective date.

Liability Limitation

Masar Dubai shall not be liable for any indirect, special, exemplary, or consequential damages resulting from the use or inability to use the Site's information, materials, content, services, or software.

Indemnification

By accessing www.masardubai.com, users agree to act responsibly and not cause harm or damage to Masar Dubai. In case of any loss or damage, Masar Dubai reserves the right to seek indemnity and compensation.

Governing Law

These Data Protection Guidelines are governed by UAE law. Any disputes will be subject to the exclusive jurisdiction of UAE Courts.

Contact Information

For inquiries or concerns about these guidelines or our handling of your personal information, please email [email protected] or contact us at:
Masar Dubai,
Deira City Center
Dubai, UAE